Follow the instructions in the lease or landlord’s rules regarding move-out.
Before moving out, your student should check the lease and/ or landlord’s written rules to see what is required at the time of move-out. Some landlords include detailed instructions for how the apartment must be cleaned prior to vacating and/ or specific protocols for return of keys, etc. Your student should be sure the apartment is clean and empty – and take pictures before leaving to document the conditions that exist at the time of move-out.
Follow-up promptly if the security deposit is not fully refunded.
Make sure to provide a mailing address for return of the deposit. If the security deposit, or a written accounting of how the deposit was used, is not received within 30 days after your student moves out, don’t delay in communicating with the landlord about the status of the deposit and requesting that it be promptly refunded. If your student has problems or questions about the return of a security deposit, free, confidential legal advice is available from the Student Legal Clinic, located in the Office of the Dean of Students on the 3rd floor of the Student Union. Feel free to call (828) 262-8284 or email firstname.lastname@example.org with any questions!